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How does response to work communication impact employees’ collaborative performance? A view of the social connectivity paradox Inf. Manag. (IF 9.9) Pub Date : 2024-05-11 Pengzhen Yin, Yulin Fang, Wangchun Zhang, Liang Liang
Contemporary digital work practices increasingly necessitate prompt responses by employees to work-related communication. The impact of employees’ response behavior to work communication (RBWC) on collaborative performance remains underexplored. To address this gap, we propose a theoretical model integrating the theories of person-environment fit, social support, and conservation of resources. RBWC
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The power of prediction with Google searches and social media posts: Retail investor interest and IPO pricing Inf. Manag. (IF 9.9) Pub Date : 2024-05-06 Ka Wai (Stanley) Choi, Wentao Ma, Shuk Ying Ho, Dickson Wu
This paper investigates the association between retail investors’ online activity and the pricing of initial public offerings (IPOs). We utilize data from Google Trends and StockTwits to analyze price revision for 901 U.S. IPOs, and find that the online search count, social media post count, and post sentiment are positively associated with IPO pricing. One-standard-deviation increases in these variables
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The diffusion of malicious content on Twitter and its impact on security Inf. Manag. (IF 9.9) Pub Date : 2024-05-03 Yaman Roumani
While Twitter remains one of the most popular social media networks within the information security community, threat actors continue to abuse the platform to create, share, and spread malicious contents. In this study, we focus on whether Twitter- and vulnerability-related features can help predict vulnerabilities known to be actively exploited. Using a sample of 6004 tweets, results show that Twitter
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The SmartSI Compass: A method for generating smart service innovation ideas Inf. Manag. (IF 9.9) Pub Date : 2024-05-01 Felicitas Kuch, Anna-Katharina Lindenthal, Anna Maria Oberländer, Annette Cortenraad-Wenninger, Christoph Buck
Smart Service Innovations (SmartSIs) are crucial for future competitiveness, but established organizations often struggle with the complexity of generating SmartSI ideas. Thus, we propose the a method for systematically generating SmartSI ideas drawing from current smart service research and being theoretically anchored in technological, value creation, and systems perspectives. We developed the method
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Ethics-based AI auditing: A systematic literature review on conceptualizations of ethical principles and knowledge contributions to stakeholders Inf. Manag. (IF 9.9) Pub Date : 2024-05-01 Joakim Laine, Matti Minkkinen, Matti Mäntymäki
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Digital human resource strategy: Conceptualization, theoretical development, and an empirical examination of its impact on firm performance Inf. Manag. (IF 9.9) Pub Date : 2024-05-01 Laura Ruiz, Jose Benitez, Ana Castillo, Jessica Braojos
Companies increasingly rely on individuals' skills, enthusiasm, and creativity, all the while striving to fully embrace digitalization as an integral aspect of the business. Technological mediation has altered the design and functionality of work, although the Information Systems (IS) literature about human resource management (HRM) provides little empirical evidence of the synergy between the two
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The golden-mean fallacy: A medium-attractiveness face predicts less funding on a crowdfunding platform Inf. Manag. (IF 9.9) Pub Date : 2024-04-25 Cai Yang, Zhi Yang, Wei Zhou, Peng Du, Chongyu Lu
We examine the effects of facial attractiveness stereotyping in reward-based crowdfunding decisions. Our findings indicate that to a certain extent, a project creator's facial attractiveness is a valid heuristic cue that influences the evaluation of the project's future potential. Based on a large dataset, we propose a U-shaped relationship between project creators’ facial attractiveness and crowdfunding
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Using smart and connected health services to cope with pandemics: The interaction effects of event and coping appraisals Inf. Manag. (IF 9.9) Pub Date : 2024-04-24 Xiao-Ling Jin, Zhongyun Zhou, Zhenya Tang
Pandemics like COVID-19 disrupt conventional healthcare services, pushing toward smart and connected health solutions including mobile healthcare applications. However, the dynamics of disruptive events influencing smart health service adoption are not well-understood. By incorporating the concept of event disruption into cognitive appraisal theory, this paper develops a research model on how individuals’
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Understanding the nature of information interdependencies and developing control portfolios for modularized information systems development projects Inf. Manag. (IF 9.9) Pub Date : 2024-04-09 Maduka Subasinghage, Darshana Sedera, Shirish C. Srivastava
For better governance, information systems development (ISD) projects are often decomposed ex ante, using client requirements, to create self-contained modules. Following such a modular approach allows independent and efficient structuring of ISD project work. However, given the integrated nature of ISD work, maintaining information flows across the different modules within ISD projects is essential
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Ranking hotel products by integrating online ratings from multiple platforms Inf. Manag. (IF 9.9) Pub Date : 2024-04-08 Xianli Wu, Huchang Liao, Eric W.T. Ngai
The proliferation of third-party platforms has led to the same product or service appearing across multiple platforms. To facilitate consumers' purchase decisions, it is essential to rank products based on online ratings from various platforms. However, ranking such products poses challenges due to discrepancies across platforms. In this paper, we propose a model for ranking products based on the evidential
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Beyond a technological tool: How a platform as a meta-organization enables a successful public service project in China Inf. Manag. (IF 9.9) Pub Date : 2024-04-08 Zhe Zhu, Nan Zhang, Felix Ter Chian Tan
Successful public service projects are few. An extreme case in this study shows that the performance of a public service project in Beijing adopting a platform not only meets but goes beyond the expectations of the policy designer. Existing studies on platforms focus on the impact of a platform from a static perspective in information systems studies, but have not investigated the transformational
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Resistance to artificial intelligence in health care: Literature review, conceptual framework, and research agenda Inf. Manag. (IF 9.9) Pub Date : 2024-04-04 Yikai Yang, Eric W.T. Ngai, Lei Wang
Resistance has historically been considered a salient obstacle to the implementation of information systems, including healthcare information technology. However, artificial intelligence in health care (AIH) reshapes the relationships among technologies, physicians, and patients, and the nature of resistance has thus been transformed. To gain a comprehensive understanding of this phenomenon, this study
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The development of a C2B2C sharing economy platform: A case study of China's Airparking Inf. Manag. (IF 9.9) Pub Date : 2024-04-03 Weihang Huang, Evelyn Ng, Barney Tan, Chunmian Ge
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Big gains in digital ecosystem niches: How facilitators emerge and develop into an organizational category Inf. Manag. (IF 9.9) Pub Date : 2024-04-03 Hui Fu, Xiong-Hui Xiao, Hong-Ming Zhu
The digital entrepreneurial ecosystem is a complex and dynamic network of entrepreneurs, businesses, institutions, and systems that use digital technology to interact with one another. It is conducive to the creation, development, and sustainment of innovation in digital ventures. However, the building blocks of any digital entrepreneurial ecosystem remain loosely integrated and under-orchestrated
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Impact of digital orientation and corporate social responsibility activities on the alliance relationship stability in contract farming Inf. Manag. (IF 9.9) Pub Date : 2024-04-02 Jiabao Lin, Qinyao Zheng, Jose Benitez
The current understanding of how digital orientation and corporate social responsibility activities collectively affect alliance relationship stability remains limited. This study explores the impact of these two strategic orientations on the alliance relationship stability in contract farming. Using a sample of Chinese agribusinesses, the results show that the two strategic orientations improve relationship
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Knowledge sharing leads to engagement during Covid-19 for online gamers Inf. Manag. (IF 9.9) Pub Date : 2024-03-30 Justin Paul, Mohsen Akbari, Subhra Mondal, Subhankar Das
Online games have emerged as a breath of fresh air in the lives of the current digital generation amidst the backdrop of COVID-19 and subsequent global lockdowns. Within Internet communities, online gamers actively engage in knowledge sharing, exchanging insights and updates on their experiences. This study introduces a model designed for Massive Multiplayer Online Gamers of Travian, focusing on intrinsic
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Do mobile device icons help or hurt? Evidence from empirical analyses and design via interpretable machine learning Inf. Manag. (IF 9.9) Pub Date : 2024-03-09 Maoxin (Molson) Han
Although the extant literature demonstrates that mobile device icons change consumers’ cognition of review helpfulness, it reports contradictory findings: displaying mobile device icons either helps or hurts review helpfulness. Drawing on the instability of peripheral routes (ELM) and perceived effort, we found that the impact of mobile device icons on review helpfulness is contingent on review writing
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Spillover effects of interactions on user innovation: Evidence from a firm-hosted open innovation platform Inf. Manag. (IF 9.9) Pub Date : 2024-03-09 Jiacheng Zhang, Guijie Qi, Kangning Wei, Jiali Chen
Firm-hosted open innovation platforms (OIPs) enable multidirectional communication and interaction among users, and they have become a vital IT artifact that absorbs external resources for enterprise innovation. A key challenge for OIPs is how to motivate users’ idea contributions. The support community appears as a Q&A section in a few OIPs, in which the special role of user behavior on individuals’
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Personalized algorithmic pricing decision support tool for health insurance: The case of stratifying gestational diabetes mellitus into two groups Inf. Manag. (IF 9.9) Pub Date : 2024-03-06 Haiyan Yu, Saeed Piri, Hang Qiu, Renying Xu, Hongxia Miao
We propose a personalized algorithmic decision support (PADS) tool, facilitating premium pricing for pregnant women by accounting for the risk of gestational diabetes mellitus (GDM). The insurance premium with PADS is derived from true negative and positive ratios of machine learning algorithms. Hybrid sampling with uniform designs improves ML algorithm performance under unbalanced data. Feature selection
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Emotion or information? Differences and relationships between two types of professional support in online health communities Inf. Manag. (IF 9.9) Pub Date : 2024-02-28 Weiwei Sun, Xitong Guo, Ron Chi-Wai Kwok
One major challenge physicians face in online health communities (OHCs) is how to better support patients in online consultations. Addressing this issue requires an in-depth understanding of the differences and relationships between different types of professional support provided by physicians. We use text mining to quantify emotional and informational support in physician replies and compare their
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Online impulsive buying in social commerce: A mixed-methods research Inf. Manag. (IF 9.9) Pub Date : 2024-02-17 Haiqin Xu, Xiang Gong, Ruihe Yan
Building on social learning theory, we developed a model to examine how observational learning and reinforcement learning collectively determine online impulsive buying in social commerce. We empirically validated that both social learning processes can ultimately formulate impulsive buying with a mixed-methods approach, including a quantitative field survey and a qualitative semistructured interview
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The impacts of live chat on service–product purchase: Evidence from a large online outsourcing platform Inf. Manag. (IF 9.9) Pub Date : 2024-02-13 Lingfeng Dong, Zhongsheng Hua, Liqiang Huang, Ting Ji, Fengxin Jiang, Guangzhu Tan, Jie Zhang
This study examines the impact of live chat on purchase decisions in the context of online outsourcing platforms. A theoretical research model based on signaling theory is proposed. The results of an econometric model based on a unique dataset from a large online outsourcing platform demonstrate that both affective signals (reflected by politeness and sentiment valence) and informative signals (reflected
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Membership bundles in content platforms: Bundle decision and content distribution Inf. Manag. (IF 9.9) Pub Date : 2024-02-10 Tengfei Guo, Shiquan Zhong, Xuelian Wang, Shoufeng Ma
We investigate an intriguing strategy where rival content platforms jointly launch a membership bundle that allows consumers to access both of their platforms at a reduced price. We highlight that this approach transforms the platform relationship from pure competition to coopetition. Using a game-theoretical model, we show how a membership bundle significantly influences additional content distribution
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Variously and freely to use: Exploring routine and innovative use of fitness apps from a self-management perspective Inf. Manag. (IF 9.9) Pub Date : 2024-02-10 Aoshuang Li, Yongqiang Sun, Liuan Wang, JinYu Guo
Different uses (e.g., routine use and innovative use) of mHealth technology are important for users to synergistically utilize rich health resources. Capturing the characteristics of postadoption usage behavior (i.e., various and free) and the research gaps in previous literature, this study theorizes a research model of different uses of fitness apps, drawing on the exploitation–exploration framework
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From comparison to purchasing: Effects of online behavior toward associated co-visited products on consumer purchase Inf. Manag. (IF 9.9) Pub Date : 2024-02-08 Shuixia Chen, Eric W.T. Ngai, Fei Xiao, Zeshui Xu
This study explores the effects of online behavior toward associated co-visited products on purchasing focal products. The effects are proposed to be moderated by brands, online reviews, and consumer experience. Empirical findings show that different dimensions of online behavior play distinctive roles in purchasing focal products. Furthermore, associated co-visited products across different brands
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Study on the quality evaluation of mobile social media health information and the relationship with health information dissemination Inf. Manag. (IF 9.9) Pub Date : 2024-02-08 Wenzhao Xie, Chunliang Kang, Linyong Xu, Haiwei Cheng, Pingping Dai
Mobile social media has become one of the most convenient, widespread ways for users to obtain health information. We construct a mobile social media health information quality evaluation system by conducting a questionnaire survey among 20 experts and 684 users. Then, 498 health WeChat official accounts were selected for empirical research. Results show that health information quality on WeChat official
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Idea generation performance in open innovation communities: The role of user interaction Inf. Manag. (IF 9.9) Pub Date : 2024-02-08 Tianmei Wang, Tuotuo Qi, Xinxue Zhou, Xiaping Xin
User participation and idea performance are essential for the success of open innovation communities (OICs) as valuable sources of innovation. Interaction within OICs plays a crucial role in the idea generation process. This study examines the relationship between user-to-user and user-to-firm interactions and their effect on the idea generation performance. Using a transactive memory system, a research
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Effect of Designer- versus User-driven Network-monitoring Dashboard Design on User Flow Experience and Performance: The Role of Augmented Virtuality Inf. Manag. (IF 9.9) Pub Date : 2024-02-07 Khawaja A. Saeed, Dezhi Wu, David Jingjun Xu
A well-designed dashboard can effectively communicate critical information to network administrators and enable them to identify and solve network issues quickly. However, little is understood about how network-monitoring dashboard designs impact user experience in an augmented virtuality (AV) environment. Our study proposes that a dashboard design showing variations in selected elements can impact
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How Embeddedness Influences IT-Induced Work–Home Boundary Reduction, Work–Home Conflict, and Job Outcomes Inf. Manag. (IF 9.9) Pub Date : 2024-02-07 Christoph Weinert, Christian Maier, Sven Laumer, Tim Weitzel
Work–home conflict (WHC) explains how IT use blurs the boundaries between work and private roles. We extend that knowledge by highlighting the importance of work–home embeddedness (WHE) and its impact on WHC. Drawing on boundary theory, we hypothesize that IT-induced work–home boundary reduction (IT-WHBR) exacerbates WHC, influencing job outcomes. Utilizing embeddedness theory and data from 862 individuals
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Factors influencing seniors’ switching to m-government services: A mixed-methods study through the lens of push-pull-mooring framework Inf. Manag. (IF 9.9) Pub Date : 2024-02-05 Zhongyun Zhou, Taotao Pan, Qun Zhao, Xinyan Cheng, Depeng Wang
Based on the push-pull-mooring framework, this study applies mixed methods to examine the key factors affecting seniors’ switching from offline to m-government services. A qualitative study was conducted to identify five factors of the push-pull-mooring framework, and a subsequent quantitative study used a hybrid SEM-ANN method to analyze data from 345 senior Chinese users. Results showed that transparency
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The influence of ERP-vendor contract compliance and transaction-specific investment on vendee trust: A signaling theory perspective Inf. Manag. (IF 9.9) Pub Date : 2024-01-29 Xiaolin Li, Paul Benjamin Lowry, Fujun Lai
The successful implementation of Enterprise Resource Planning (ERP) systems is significantly predicated on establishing customer trust, a challenge particularly accentuated in mainland China due to its distinct business and legal environment and a noted high failure rate of ERP projects. Whereas contracts and transaction-specific investments are common strategies to build this trust, their effectiveness
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How does artificial intelligence affect the environmental performance of organizations? The role of green innovation and green culture Inf. Manag. (IF 9.9) Pub Date : 2024-01-29 Jiabao Lin, Yanyun Zeng, Shaowu Wu, Xin (Robert) Luo
Despite the importance of artificial intelligence (AI) in improving environmental performance, the mechanisms and boundary conditions through AI use affects environmental performance remain unclear. Using a sample of Chinese agricultural firms, the empirical results verify the positive impact of AI use on environmental performance via green innovation of product and process. Moreover, our findings
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Dissemination of health messages in online social network: A study of healthcare providers’ content generation and dissemination on Twitter Inf. Manag. (IF 9.9) Pub Date : 2024-02-01 Mahyar Sharif Vaghefi, Neshat Beheshti, Hemant Jain
This study offers a nuanced understanding of health information dissemination based on the Intellectual Epidemic model within online social networks. We highlight the importance of healthcare providers’ subnetworks and the strategic application of fear and hope in health messages. Factors like interest-based communities and their distinct reactions to different types of information play critical roles
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A profile similarity-based personalized federated learning method for wearable sensor-based human activity recognition Inf. Manag. (IF 9.9) Pub Date : 2024-01-26 Yidong Chai, Haoxin Liu, Hongyi Zhu, Yue Pan, Anqi Zhou, Hongyan Liu, Jianwei Liu, Yang Qian
Wearable sensor-based human activity recognition (HAR) utilizes artificial intelligence models to analyze real-time data like accelerometer data to recognize daily human activities. While it greatly benefits the life of senior citizens and postoperative patients, it conventionally requires the collected data to be uploaded to a central server to train AI models, raising critical security and privacy
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Understanding how algorithmic injustice leads to making discriminatory decisions: An obedience to authority perspective Inf. Manag. (IF 9.9) Pub Date : 2024-01-26 Maryam Ghasemaghaei, Nima Kordzadeh
Unjust algorithmic recommendations can lead decision makers to discriminatory choices, risking harm to individuals or groups. This study addresses this concerning phenomenon and examines its implications. In an experimental study involving 122 managers, we found that algorithmic injustice causes discriminatory decisions without heightened guilt perception. Additionally, trust in data analytics outcomes
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Why so skeptical? Investigating the emergence and consequences of consumer skepticism toward web seals Inf. Manag. (IF 9.9) Pub Date : 2024-01-26 Sebastian Lins, Malte Greulich, Julian Löbbers, Alexander Benlian, Ali Sunyaev
Web seals have recently been subject to increasing skepticism from consumers. This study develops and tests a theoretical model of web seal skepticism by integrating multiple theoretical perspectives. We explore how web seal skepticism emerges and harms consumers’ perceptions. The results of an online experiment with 757 participants demonstrate that consumer skepticism increases consumers’ mistrust
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Does centralization of online content regulation affect political hate speech in a country? A public choice perspective Inf. Manag. (IF 9.9) Pub Date : 2024-01-04 Jithesh Arayankalam, Prakriti Soral, Anupriya Khan, Satish Krishnan, Indranil Bose
This study primarily examines how the centralization of online content regulation increases political hate speech in a country. It also explores the roles of the government's social media surveillance and disinformation in this relationship. Calhoun's public choice theory is used as a theoretical foundation to examine relationships. Data from 179 nations are analyzed using a mixed-method approach (i
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I'm not fluent: How linguistic fluency, new media literacy, and personality traits influence fake news engagement behavior on social media Inf. Manag. (IF 9.9) Pub Date : 2023-12-25 Stacy Miller, Philip Menard, David Bourrie
Disinformation researchers have much to learn about the psychological factors that lead to users’ biases. The gap in users’ new media literacy, along with personality traits, are factors that may contribute to bias. We conducted an experiment that varied levels of articles' linguistic veracity to determine how these factors influence users' engagement behavior. We found that users with higher literacy
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Data avatars: A theory-guided design and assessment for multidimensional data visualization Inf. Manag. (IF 9.9) Pub Date : 2023-12-23 Kurt A. Pflughoeft, Fatemeh "Mariam" Zahedi, Yan Chen
We propose the design of a novel method for multidimensional data visualization, called data avatars. We rely on the design science approach and the dual-processing theory (System 1-System 2) to guide our design and test the data avatars method against two well-known data visualization methods. The test involves a lab experiment with 429 participants from the general public and uses industry data.
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Towards a theoretical framework for augmented reality marketing: A means-end chain perspective on retailing Inf. Manag. (IF 9.9) Pub Date : 2023-12-22 Harish Kumar, Philipp A. Rauschnabel, Madhushree Nanda Agarwal, Rajesh Kumar Singh, Ritu Srivastava
Augmented reality (AR) merges virtual elements with our physical context. Although there is evidence in marketing that AR may be superior to alternative formats, there is a lack of work explaining from the ground up why this is the case. Consequently, we applied means-end chain theory to identify specific AR-features (e.g., contextualization, interactivity, portability) that drive benefits (e.g., inspiration
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Patient privacy protection: Generating available medical treatment plans based on federated learning and CBR Inf. Manag. (IF 9.9) Pub Date : 2023-12-17 Bo Xu, Yu Zhang, Zhi-Ping Fan, Liang Han, Zi-Xin Shen
Although the favorable impact of sharing electronic medical records (EMRs) with other hospitals on improving clinical decision-making efficiency is widely acknowledged, the actual implementation of EMR sharing has been limited to some extent because of patient privacy protections. This study proposes a three-stage framework to retrieve medical treatment plans from multiple hospitals based on federated
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Medical practice in gamified online communities: Longitudinal effects of gamification on doctor engagement Inf. Manag. (IF 9.9) Pub Date : 2023-12-17 Xuejie Yang, Nannan Xi, Dongxiao Gu, Changyong Liang, Hu Liu, Hairui Tang, Juho Hamari
Gamification is used to increase the engagement of doctors on online health platforms. We track 2,106 doctors from a leading online health community (Good Doctor) over one year to investigate how gamification features (i.e., how actively doctors embellish their profiles and how they perform in popularity indicators via points and virtual gifts received) affect doctors’ future health service provision
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A collective portfolio selection approach for investment clubs Inf. Manag. (IF 9.9) Pub Date : 2023-12-19 Yung-Ming Li, Lien-Fa Lin, Min-Cheng Hung
Recently, with the popularity of social investing platforms, participating in an investment club has become a good choice for investors. Following financial experts in the investment club likely generates more profit as they have higher expertise in planning an investment portfolio. In this study, we propose a portfolio selection mechanism that combines collective intelligence extracted from investors’
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Biometric m-payment systems: A multi-analytical approach to determining use intention Inf. Manag. (IF 9.9) Pub Date : 2023-12-17 Francisco Liébana-Cabanillas, Zoran Kalinic, Francisco Muñoz-Leiva, Elena Higueras-Castillo
Although mobile payment systems offer countless advantages, they do present certain drawbacks, mainly associated with security and privacy concerns. The inclusion of biometric authentication technologies seeks to minimise such drawbacks. The aim of this article is to examine the effect of key antecedents of the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) and perceived risk on the
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Disrupting the disruptor: The role of information systems in facilitating second-mover advantage Inf. Manag. (IF 9.9) Pub Date : 2023-12-12 Cheuk Hang Au, Barney Tan, Carmen Leong, Chunmian Ge
In the context of Digital Disruption (DD), early-mover advantages are usually shortlived. Conversely, "second-movers" may avoid market uncertainties and develop more effective business models. These second-mover advantages (SMA) are underpinned by Information Systems (IS), but their precise roles in facilitating SMA have not received adequate research attention to date. Based on a case study of Xbed
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Exploring the impacts of a recommendation system on an e-platform based on consumers’ online behavioral data Inf. Manag. (IF 9.9) Pub Date : 2023-12-12 Lu Feng, Hua Yuan, Qiongwei Ye, Yu Qian, Xinyu Ge
This paper investigates the impact of a recommendation system (RS) on various consumers of a kitchen-sharing platform as regards process efficiency and consumer satisfaction. RS effectiveness is determined on the basis of adequate observation of the historical behavior of consumers, which is based on their activity on the platform. To formulate our hypotheses, we considered the characteristics of the
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Brokering workarounds in globally distributed work Inf. Manag. (IF 9.9) Pub Date : 2023-11-25 Jade Wendy Brooks, Ilan Oshri, M.N. Ravishankar
Unlike emergent brokers, formal brokers are appointed to mediate information exchanges in a highly structured setting. While the use of formal brokers has increased, particularly in globally distributed work, the extant literature has so far paid little attention to the information brokering challenges they face. Our case analysis revealed that, despite the structured setting, information users often
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Suspicious trading in nonfungible tokens (NFTs) Inf. Manag. (IF 9.9) Pub Date : 2023-11-25 Imtiaz Sifat, Syed Ahzam Tariq, Denise van Donselaar
This paper employs a three-pronged approach to examine price patterns in a substantial chunk of trades in nonfungible token (NFT) transactions to identify suspicious trading activities. Tests based on Benford's Law, clustering via Student's t-test, and Pareto–Levy analyses identify nonconformity. This potentially signals manipulation. Reapplying Benford's Law to a subset of 50 highly popular NFTs’
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Escape or return? Users’ intermittent discontinuance behavior in strong-ties social functions Inf. Manag. (IF 9.9) Pub Date : 2023-11-24 Min Zhang, Sihong Li, Wen Lin, Yan Zhang
Intermittent discontinuance acts as a precursor to user loss and has become a crucial and challenging issue in the operation and management of social media. From the perspective of alternative competition, we integrate the push–pull–mooring framework and expectancy violation theory to explore how contradictory psychology occurs and impacts users’ intermittent discontinuance of strong-ties social functions
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Capturing the Self-Others Dichotomy of Social Media Use: Affordances-Actualizations-Outcomes Model Inf. Manag. (IF 9.9) Pub Date : 2023-11-23 Margarita Gladkaya, Fenne große Deters
Focusing on the passive use of Instagram, we apply the affordance perspective to deeply explore its use and use-related outcomes. In the qualitative study, we uncover the affordances of focal social media features. Two distinct groups of affordances (self- and others-oriented) emerge. Following the grounded theory methodology, we develop the affordances-actualizations-outcomes model, explaining how
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ICT as a collectively enacted artifact? A collective enactment perspective Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Chen-Hao Huang, Tzu-Chuan Chou
As the organizational demand for ICT (Information Communication Technologies) undergoes rapid changes, organizations must integrate other enterprise systems into ICT to continually address their current challenges. However, few studies have considered the dynamic fabric of ICT, especially since its usage is evolving with the development of digital technology and the organization's needs. Therefore
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The platform's store-brand supplier selection and quality information provision decisions Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Fei Sun, Jing Chen, Hui Yang, Hui Zhang
We investigate the strategies of an e-commerce platform (EP), selecting a supplier for its store brand and determining whether to provide information that can reduce consumers’ uncertainty about their quality preferences. The EP can choose either a non-competing outside supplier or a competing inside supplier that sells a high-quality brand product through the EP. Consumers have complete knowledge
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Toward museum transformation: From mediation to social media-tion and fostering omni-visit experience Inf. Manag. (IF 9.9) Pub Date : 2023-11-14 Hajer Kefi, Ekaterina Besson, Yue Zhao, Sali Farran
This article investigates the role played by Information and Communications Technology (ICT) and specifically social media in reshaping the mediation (‘Kulturvermittlung’) processes enacted by museums along with their digital transformation. We apply a multi-methods research design, including qualitative research conducted within a selection of museums in France, an intercept study at Le Louvre Museum
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Herding dynamics and multidimensional uncertainty in equity crowdfunding: The impacts of information sources Inf. Manag. (IF 9.9) Pub Date : 2023-11-13 Daniel Dao, Thang Nguyen, Panagiotis Andrikopoulos
This study investigates the temporal dynamics of herding behavior in equity crowdfunding, and especially when herding momentum is likely to occur during a funding campaign under the influence of different information disclosures. Our results are consistent with the multidimensional uncertainty theory in which herding does not occur in the first stage of funding campaigns but arises in the later stages
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Determinants and consequences of routine and advanced use of business intelligence (BI) systems by management accountants Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Thanyani Norman Mudau, Jason Cohen, Elmarie Papageorgiou
There is limited evidence on why decision makers extend beyond routine use toward more advanced use of Business Intelligence (BI) systems. This study developed an extended DeLone and McLean information system success model hypothesizing the effects of system, data, information, and service quality, along with self-efficacy and task complexity, on routine and advanced use of BI. Task complexity was
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Impact of online information on the pricing and profits of firms with different levels of brand reputation Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Xinyu Sun, Yan Zhang, Juan Feng
A high brand reputation is usually associated with a brand premium and high profit. Does it still hold in the online market with rich information? How do the sales volume information and ratings information change the influence of the existing brand reputation? This study investigates a two-period pricing model of duopoly firms with different levels of brand reputation (high vs. low) in the presence
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Competing on price and guarantee compensation: Heeding cloud consumer's quality perception Inf. Manag. (IF 9.9) Pub Date : 2023-11-05 Fuzan Chen, Aijun Lu, Harris Wu, Minqiang Li, Haiyang Feng
As frequent service failures raise user concerns, guarantee compensation has become a competitive instrument for cloud service providers (CSPs) in addition to price. This study proposes a game-theoretical model where two CSPs compete on both price and compensation. We consider two roles of compensation: (1) remedying user losses and (2) helping users to form quality perception. The results indicate
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Toward a campus crisis management system amid the pandemic and beyond Inf. Manag. (IF 9.9) Pub Date : 2023-11-05 Yaojie Li, Yi Zhou, Linqiang Ge, Rui Chen, Jie Xiong
This study develops artifact and design principles for a campus-wide crisis management system amid the COVID-19 pandemic and beyond. Drawing upon crisis management literature and the uncertainty reduction theory, we develop a preliminary crisis management system with three fundamental components: dashboard, portal, and forum, geared toward aggregating environmental information, expert knowledge, and
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How the Terminator might affect the car manufacturing industry: Examining the role of pre-announcement bias for AI-based IS adoptions Inf. Manag. (IF 9.9) Pub Date : 2023-11-08 Quirin Demlehner, Sven Laumer
The steep development of artificial intelligence (AI) is accompanied by a completely new set of challenges for information systems (IS) research and practice, especially in the area of individual-level technology adoption. In this article, we elaborate on the important role that biases play regarding the adoption of AI-based IS by individuals in a work environment and for which, in addition, an alarmingly