Purpose

We build on the transactional model of stress and coping and the appraisal theory of emotions to theorize how users cognitively and emotionally cope with IT addiction-induced stress, distinguish between the roles of guilt and shame in shaping the coping responses and their effects on one’s psychological well-being.

Design/methodology/approach

We test our theory via two complementary empirical studies in the context of social networking sites (SNS). Study 1 (n = 462) adopts a variable-centered approach using structural equation modeling to validate the research model. Study 2 (n = 409) uses Latent Profile Analysis to identify a typology of SNS users based on Study 1’s findings.

Findings

This paper provides a model of guilt-vs shame-driven cognitive-emotional coping with IT addiction and its effects on users’ psychological well-being. It also offers a typology of SNS users on this basis.

Originality/value

This paper sheds light on guilt-vs shame-driven coping with IT addiction and its consequences on users’ psychological well-being and identifies distinct classes of users based on their coping choices and their consequences.

中文翻译：

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并非所有 IT 成瘾都会得到同等对待：内疚与羞耻驱动的 IT 成瘾应对方式

目的

我们以压力和应对的交易模型以及情绪评估理论为基础，理论化用户如何在认知和情感上应对 IT 成瘾引起的压力，区分内疚和羞耻在塑造应对反应中的作用及其对个人心理的影响。福利。

设计/方法论/途径

我们通过社交网站 (SNS) 背景下的两项互补的实证研究来检验我们的理论。研究1（n  = 462）采用以变量为中心的方法，利用结构方程模型来验证研究模型。研究 2 ( n  = 409) 根据研究 1 的研究结果，使用潜在概况分析来识别 SNS 用户的类型。

发现

本文提供了一种内疚与羞耻驱动的认知情感应对 IT 成瘾的模型及其对用户心理健康的影响。在此基础上还提供了SNS用户的类型学。

原创性/价值

本文阐明了内疚与羞耻驱动的 IT 成瘾应对方式及其对用户心理健康的影响，并根据用户的应对选择及其后果识别了不同的用户类别。