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Meaningful Work as an Ethical Approach: Shaping the Next Generation of Organizational Gamification
Information Systems Frontiers ( IF 5.9 ) Pub Date : 2024-03-19 , DOI: 10.1007/s10796-024-10478-x
Divinus Oppong-Tawiah , Xerxes Minocher , Farzam Boroomand , Jane Webster

Gamified information systems have become widespread in organizations along with unintended ethical consequences. In parallel, recent advances in artificial intelligence and their promise for gamification raise new ethical concerns in the workplace. Building on a generational review of research progress in the field, we draw from work design, affordances, and value-sensitive design literatures to develop a theoretical framework and a related ethical design approach to encourage more meaningful work with organizational gamification. Our frameworks specify how game elements and their associated affordances can help transition organizational gamification from an add-on to an integrated part of instrumental work systems. We discuss how tying an ethical reflection into a historically informed view of progress in the field overcomes limitations in previous generations of gamification research and helps to resolve long-standing as well as emerging ethical concerns.



中文翻译:

作为一种道德方法的有意义的工作:塑造下一代组织游戏化

游戏化信息系统已在组织中广泛传播,并带来了意想不到的道德后果。与此同时,人工智能的最新进展及其对游戏化的承诺在工作场所引发了新的道德问题。基于对该领域研究进展的代际回顾,我们借鉴工作设计、可供性和价值敏感的设计文献,开发了一个理论框架和相关的道德设计方法,以鼓励组织游戏化进行更有意义的工作。我们的框架指定了游戏元素及其相关功能可供性如何帮助将组织游戏化从工具性工作系统的附加组件转变为集成部分。我们讨论如何将伦理反思与该领域进展的历史观点联系起来,克服前几代游戏化研究的局限性,并帮助解决长期存在和新出现的伦理问题。

更新日期:2024-03-19
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