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Abusive supervision, dehumanization, knowledge hiding behavior and psychological capital – a daily diary method study
Journal of Knowledge Management ( IF 8.689 ) Pub Date : 2024-03-18 , DOI: 10.1108/jkm-06-2022-0469
Ishfaq Ahmed , Zafir Khan Mohamed Makhbul

Purpose

Knowledge is the source of competitive advantage, but when shared at all levels. Unfortunately, there is a universal unruly present in the form of knowledge hiding at employees’ level, but the causes and remedies are still vague as past studies have rarely investigated the causes of daily knowledge hiding behavior. Against this backdrop, this study aims to entail a daily diary method investigation of the role of daily abusive supervision in daily employees’ knowledge hiding through the mediation of dehumanization and moderation of psychological capital.

Design/methodology/approach

The data for this study is collected using a daily diary method approach, which estimates the daily workplace events and their continuous influence on employees’ feelings (i.e. dehumanization) and actions (knowledge hiding). The daily responses of 279 respondents were considered useful for analysis purposes.

Findings

The findings of the study revealed that the daily events of abusive supervision have both direct and indirect (through dehumanization) influence on employees’ daily knowledge hiding behavior. Moreover, psychosocial capital has a significant conditional influence in the relationships of negative workplace treatments (abusive supervision and dehumanization) and their outcomes (i.e. knowledge hiding).

Research limitations/implications

The study provides some theoretical and practical insights by providing the explanatory and coping mechanism between continuous abusive supervision and daily knowledge hiding behavior.

Originality/value

There is a dearth of literature that has focused on daily episodes of abusive supervision, dehumanization and knowledge hiding behavior. Furthermore, the moderating role of psychological capital has also been rarely investigated.



中文翻译:

虐待监督、非人化、知识隐藏行为与心理资本——每日日记法研究

目的

知识是竞争优势的源泉,但必须在各个层面上共享。不幸的是,员工层面的知识隐藏现象普遍存在,但其原因和补救措施仍然模糊,因为过去的研究很少调查日常知识隐藏行为的原因。在此背景下,本研究旨在通过日常日记法调查日常虐待监督在非人性化和心理资本调节的中介下对日常员工知识隐藏的作用。

设计/方法论/途径

本研究的数据是使用每日日记法收集的,该方法估计每天的工作场所事件及其对员工感受(即非人化)和行为(知识隐藏)的持续影响。279 名受访者的每日回复被认为对分析有用。

发现

研究结果表明,日常滥用监督事件对员工日常知识隐藏行为有直接和间接(通过非人性化)的影响。此外,心理社会资本对消极工作场所待遇(虐待监督和非人化)及其结果(即知识隐藏)的关系具有显着的条件影响。

研究局限性/影响

该研究通过提供持续滥用监管与日常知识隐藏行为之间的解释和应对机制,提供了一些理论和实践见解。

原创性/价值

关注日常虐待监督、非人化和知识隐藏行为的文献很少。此外,心理资本的调节作用也很少被研究。

更新日期:2024-03-16
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