Purpose

Based on the perspective of knowledge management, this study aims to discuss how to build cross-city emergency management collaboration mechanism in major emergencies and explore the important role of knowledge management in emergency management collaboration.

Design/methodology/approach

Based on the theoretical analysis of knowledge management and the typical case study of cross-city emergency management collaborative rescue, this study provides an in-depth analysis of how these cities achieve high emergency management performance through multidimensional and multilevel knowledge collaboration, thus revealing the mechanism of knowledge transfer, integration and sharing in achieving high emergency management performance.

Findings

Through analyzing typical cases, this study finds that building a smooth mechanism for multichannel emergency rescue information can promote the diversification of knowledge transfer methods, building a platform-based integration mechanism for emergency rescue information can enhance knowledge integration capabilities and building a linkage mechanism for emergency rescue materials between cities can promote knowledge-sharing level, thereby improving emergency management performance level.

Research limitations/implications

This study has great significance for how to build cross-city emergency management collaboration mechanism in the digital era. In the future, the authors need to further discuss the following two aspects in depth: research on the impact of cross-city emergency management collaboration mechanism on improving the knowledge management capabilities of government emergency management departments; and research on the impact mechanism of knowledge management capabilities on city resilience.

Originality/value

Through case analysis of cross-city emergency management collaborative rescue for major emergencies in China in recent years, this study proposes three specific strategies for cross-city emergency management (smooth, integration and linkage mechanisms) and reveals that these three strategies are essentially aimed at improving the government’s knowledge management level.

中文翻译：

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重大突发事件跨城市应急管理协作机制研究：知识管理视角的洞察

目的

本研究基于知识管理视角,探讨如何构建重大突发事件跨城市应急管理协作机制,探讨知识管理在应急管理协作中的重要作用。

设计/方法论/途径

本研究基于知识管理的理论分析和跨城市应急管理协同救援的典型案例研究，深入分析了这些城市如何通过多维度、多层次的知识协作实现应急管理的高绩效，从而揭示其机制。知识转移、整合和共享以实现高应急管理绩效。

发现

通过典型案例分析发现，构建多渠道应急救援信息畅通机制可以促进知识传递方式多元化，构建应急救援信息平台化整合机制可以提升知识整合能力，构建应急救援联动机制。救援物资可以促进城市之间的知识共享水平，从而提高应急管理绩效水平。

研究局限性/影响

本研究对于如何构建数字时代跨城市应急管理协作机制具有重要意义。未来，作者需要进一步深入探讨以下两个方面：跨城市应急管理协作机制对提升政府应急管理部门知识管理能力的影响研究；知识管理能力对城市韧性的影响机制研究。

原创性/价值

通过对近年来我国重大突发事件跨城市应急管理协同救援的案例分析，提出跨城市应急管理的三种具体策略（平滑、一体化和联动机制），并揭示这三种策略的本质是针对提高政府知识管理水平。