Industry 5.0 involves human and machines reunion by working together to improve the efficiency of service and production process. Industry 5.0 helps to create platforms for better value cocreation and open business models. Such open business model supports in integrating organizational competencies and customers’ preferences along with ensuring better services to meet the challenging needs of the tomorrows’ business world. It is an upcoming field of research and not many studies are available to understand the consequences of Industry 5.0 in the context of ambidexterity and absorptive capacity of the organization, especially from supply chain flow perspective in post COVID-19 period. Also, not many studies are available which have investigated the role of senior leadership support to facilitate adoption of industry 5.0 and sustainability of supply chain management process in the post COVID-19 period. With the support of absorptive capacity theory and existing literature, a conceptual model has been developed which was later validated using PLS-SEM technique considering 378 respondents from different industries. The study found that there is a significant impact of absorptive capacity of the organization towards successfully using industry 5.0 related technologies which in turn positively and significantly influence sustenance of supply chain flow in post COVID-19 period. The study also found that senior leadership support is necessary to successfully adopt and use industry 5.0 for sustaining supply chain flow in the post COVID-19 period.

工业5.0涉及人与机器的重新结合，共同努力提高服务和生产过程的效率。工业 5.0 有助于创建更好的价值共同创造和开放商业模式的平台。这种开放的业务模式支持整合组织能力和客户偏好，并确保提供更好的服务，以满足未来商业世界的挑战性需求。这是一个即将到来的研究领域，目前还没有多少研究可以在组织的双元性和吸收能力的背景下理解工业 5.0 的后果，特别是从后 COVID-19 时期的供应链流程角度来看。此外，目前还没有多少研究调查高级领导支持在促进工业 5.0 的采用和后 COVID-19 时期供应链管理流程的可持续性方面的作用。在吸收能力理论和现有文献的支持下，开发了一个概念模型，随后使用 PLS-SEM 技术对来自不同行业的 378 名受访者进行了验证。研究发现，组织的吸收能力对成功使用工业 5.0 相关技术具有重大影响，而这反过来又对后 COVID-19 时期供应链流程的维持产生积极而重大的影响。研究还发现，要想在后 COVID-19 时期成功采用和使用工业 5.0 来维持供应链流动，高层领导的支持是必要的。