Excessive information exposure and misleading information in controlling COVID-19 disease have affected the dimensions of people's lives and caused mental health problems. Healthcare effectiveness is a critical subject worldwide. Thus, engaging resources in the progress and use of e-health technologies are very crucial, especially in the COVID-19 era. Due to the sensitivity of this issue and the world health organization's attention to developing new clinical and health services in the pandemic, this article introduces and presents a new model. This new model investigates the factors influencing the development of modern clinical and health services during the pandemic era. Also, this research presents a new model to investigate the technological, management, environmental, social, and cultural factors and perceived usefulness and ease of use influencing the development of modern clinical and health services throughout COVID-19. The questionnaire survey technique is utilized for gathering data. The authors contacted about 300 potential respondents. To statistically analyze the questionnaires, Smart-PLS 3.2 software is used. The outcomes illustrate a great strength of the suggested model. The results demonstrate that technological, management, social, cultural, and environmental factors positively affect perceived usefulness and ease of use. They also show that perceived usefulness and ease of use are significant factors in developing modern clinical and health services.

控制COVID-19疾病方面的过多信息暴露和误导性信息影响了人们的生活维度并引发了心理健康问题。医疗保健有效性是全世界的一个重要主题。因此，吸引资源参与电子医疗技术的进步和使用非常重要，特别是在 COVID-19 时代。由于这个问题的敏感性以及世界卫生组织对在大流行中开发新的临床和卫生服务的重视，本文介绍并提出了一种新的模式。这一新模型研究了大流行期间影响现代临床和卫生服务发展的因素。此外，本研究提出了一种新模型来调查整个 COVID-19 期间影响现代临床和卫生服务发展的技术、管理、环境、社会和文化因素以及感知有用性和易用性。问卷调查技术用于收集数据。作者联系了大约 300 名潜在受访者。为了对问卷进行统计分析，使用了Smart-PLS 3.2软件。结果说明了所建议模型的巨大优势。结果表明，技术、管理、社会、文化和环境因素对感知有用性和易用性产生积极影响。他们还表明，感知有用性和易用性是发展现代临床和卫生服务的重要因素。